Terms and Conditions

Shipping Items:

All items that are shipped will be done so on Monday or Tuesday. All items will require a video of unpacking will be required for refund or reimbursement. The shipping cost will not be refunded.

Shipping cost will be a flat cost and priority 1 -3 days.

If there are questions about products prior to purchase please email us. We will respond as quickly as possible.

No live fish will be shipped if the temp is below 40 degrees F or above 90 degrees F. Plants will ship with an additional heat pack. There will be an up charge for this.